Privacy Policy – TCM PROLeades + Facebook Messenger Chatbot

This privacy policy sets out how Supercharged Connections uses and protects any information that you give them when you use the VIP BERN CITY DEAL CARD Chatbot.

TCM PROLEADS  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this chatbot, then you can be assured that it will only be used in accordance with this privacy statement.

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.


What We Collect

We may collect the following information:

  • First and last name
  • Facebook User ID
  • Email address

What We Do with the Information We Gather

We use this information in order to:

  • Subscribe you
  • Send you updates on the VIP BERN CITY DEAL CARD
  • Track the offers that have been redeemed with the VIP BERN CITY DEAL CARD for reporting results to businesses who make special offers to you (we use minimal identification for this process and none of your details are shared with any of these businesses).

Who the data is shared with:

  • The application is deployed on servers from Mobile sophistication and in the Google Cloud both with security.
  • No other service is receiving any personal data

How Long the Information Is Stored

The information is stored as long as you are subscribed to VIP BERN CITY DEAL CARD. When you end the subscription, we will no longer send you any updates.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you have previously agreed to us using your personal information for the subscription, you may change your mind at any time using the provided link from the chatbot’s menu you can choose to unsubscribe at any time and we will delete all of your information. Please be aware that unsubscribing means that you will no longer have access to the VIP Card  and will not be able to take up the offers advertised on it.

We will not sell, distribute or lease your personal information to third parties. We will only share your information if required by law to do so.

You may request details of personal information which we hold about you at any time. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at and we will promptly correct any information found to be incorrect.

If you decide you want us to delete your information, we won’t be able to send you updates on VIP BERN CITY DEAL CARD again and your pass and all your details will be deleted, you will no longer be able to redeem offers with the pass and you will no longer have access to the pass.


Our Details

This chatbot is owned and operated by TCM PROLeads Nadiya McHale.

You can contact us at:

Our business is located in Bern.